You Ask we Answer
A: You can book your taxi online through our website. Simply fill in the necessary details, select your desired vehicle, and proceed to payment. You'll receive a confirmation voucher once the booking is complete.
A: Yes, you can book your airport transfer taxi ahead of time to ensure availability on your desired date and time.
A: Yes, you will receive your driver's details 6 hours before your scheduled pickup. The driver will be waiting for you on-site with a name sign.
A: No, our pricing policy ensures no hidden fees. What you see is what you pay, providing a transparent travel experience.
A: Payments can be made online during the booking process using major credit and debit cards.
A: Our fares are calculated per vehicle, not per person. This means the cost remains the same regardless of the number of passengers, up to the vehicle's capacity.
A: We offer a range of vehicles to suit different needs, including standard cars, people carriers, and larger minibuses for groups. You can choose the vehicle that best fits your requirements during the booking process.
A: Yes, we provide baby seats upon request. Please specify this requirement when making your booking.
A: Yes, our service includes a complimentary one-hour wait time to accommodate any delays.
A: Yes, we offer efficient flight tracking to ensure timely pickups and drop-offs, even if your flight schedule changes.
A: Yes, all our drivers are licensed, insured, and have local area expertise to ensure a safe and punctual journey.
A: Our vehicles are regularly maintained and equipped with advanced navigation systems to ensure a safe and efficient journey.
A: To cancel your booking, please contact our customer service team as soon as possible. Cancellations made with sufficient notice may be eligible for a refund, subject to our cancellation policy.
A: Yes, you can amend your booking details by contacting our customer service team. Changes can be made up until 23:59 the day before your booking is due to commence.
A: Yes, you can offer tips to our drivers, but please ensure that your tips are within the norms.
A: If you have any special requirements, such as additional luggage space or accessibility needs, please let us know during the booking process, and we will do our best to accommodate you.
For any other questions or specific inquiries not covered here, please contact our customer service team. We're here to help ensure your travel experience is smooth and hassle-free.